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Editorial #78-Is the Sorenson nTouch Interoperable?

Dr. Z cares so much about communication access—that everyone can call others with nothing blocking their way…can you imagine a Verizon cell phone not being able to call an ATT cell phone–this does not happen out there today–all the cell phones out there can call one another.

Sorenson’s ntouch which was recently announced can only call Sorenson VP-200, ntouch Mobile and ntouch PC–but it cannot call other videophones. Also, other non-Sorenson videophones cannot call Sorenson’s ntouch. Also, ntouch users cannot call other VRS providers, only Sorenson VRS–just like Sorenson’s VP-100 when it first came out. What is this all about? Limiting a deaf and hard of hearing person’s access in 2011, on the 20th anniversary of ADA? At the same time, in the ntouch FAQ section (as of today), the following text appears–

This needs to be corrected–the deaf and hard of hearing consumers today need to be fully informed and Dr. Z is on the side of consumers who want full and unimpeded access when they make videophone calls. The FCC cares about interoperability and Dr. Z urges the FCC to look into this matter.

This is separate from the fact that Dr. Z is associated with ZVRS and that all of ZVRS products do not block or impede any calls–Dr. Z is speaking from his heart as a deaf and hard of hearing consumer.

Dr. Z cares about your communication access.

Disclosure: Dr. Z is a contractor working with CSDVRS on several projects.

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