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Editorial #89-Sorenson--Please Fix Your VP-200 or nTouch to Comply with Industry Standards

Dr. Z has been receiving comments that Sorenson’s VP-200 or nTouch does not always work with other units that do not belong to Sorenson. Sorenson trainers usually point their finger at the other providers. Dr. Z is asking those trainers to point their finger at a mirror.

The fact of the matter is there are industry standards that are published and most technology providers design their units to comply with such standards. ZVRS and other providers make every effort to comply with industry standards for video communication. The VP-200 and the nTouch do not necessarily follow such standards to the letter and that explains why we sometimes do not see videophones connecting with one another.

The solution may be to port your Sorenson unit to providers such as ZVRS so you know you comply with standards and communicate well with other videophones. Try it, you will be surprised at the difference.

Dr. Z takes interopoerability issues seriously and this is one example of Sorenson not placing emphasis on interoperability with other provider’s units/software, choosing to take care of its own.

Dr. Z cares about your communication access.

Disclaimer: Dr. Z is currently the Vice-President of Marketing at CSDVRS, LLC.

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