Here, we have received reliable information that a Sorenson trainer in the Pacific Northwest area indicated that Z phones would not be able to make 911 calls. That is NOT true! From day 1, ZVRS takes 911 calls seriously and we process dozens of 911 calls every day.
Our website says that in plain english with this link:
This webpage has been on our website for over a year now. It has been there since the FCC required all VRS providers to handle 911 calls. All VRS providers are required by the FCC to handle 911 calls.
Sorenson, kindly think twice before assuming anything…ZVRS is proud of whom we are and we stand behind our products and services, including 911 calls.
Dr. Z cares about your communication access.
Disclaimer: Dr. Z is currently the Vice-President of Marketing at CSDVRS, LLC.