He has been traveling all over the country and has been hearing some unpleasant stories from consumers that a certain provider has been harassing consumers from other VRS providers asking them to port, giving them free equipment and accessories to lure them over. While competition is healthy, the tactics used by that certain provider leaves no room for respect of privacy of deaf and hard of hearing consumers. They show up unannounced at people’s homes; make many many phone calls to harass deaf and hard of hearing people until they port; putting in false stories about commitment periods; telling people that the FCC requires them to port…the list goes on and on. While Dr. Z tries to be above board..it is upsetting when he hears all those horror stories when he travels.
Is that provider listening? “Enough is enough.”
Thanks for allowing me to express my opinion this time. Dr. Z cares about deaf and hard of hearing people everywhere and needs to get this off his chest.
Dr. Z cares about your communication access.
Disclosure: Dr. Z (Philip W. Bravin) is associated with CSDVRS, currently its Vice-President of Business Development and Outreach.