Dr. Z and You

On 7/28/09 2:07 PM, a deaf consumer from the University of Pittsburgh wrote:

I received the 150 for our university’s deaf staff and find that it can not make calls to people who have Sorenson VP….how can that be possible? Does FCC allow that?????? What do I have to do about this? [...] link

This is a common question being asked by many peoiple and Dr. Z is here to try to clear the air on these questions.

Am I limited to one default provider?

The answer is NO.

Can I have more than one default provider?

The answer is YES.

How can this be so? The simple answer to this [...] link

The FCC requires that you register for a local number. They issued a ruling on June 15, 2009 saying that VRS providers cannot process calls from an unregistered phone after November 12, 2009. If you are unregistered, that means you do not have a local number. The reason for this [...] link

Many people are confused by the term “default provider”. This is basically set aside for 911 use, more than anything else. It does not prevent you from calling other VRS providers, such as ZVRS.

You need to register with a default provider who usually is the company that provides you with a videophone, [...] link